Do you have a complaint?

The doctors, other practitioners and staff of Queens Road Medical Practice make every effort to provide the highest standard of treatment and care to patients and their families and to administer the Practice efficiently. Sometimes you may feel that we have fallen short of this ideal or that the system has not provided what you require. We appreciate any constructive suggestions that you may have. We also have a complaints procedure.


If you wish to make a complaint please click here for the relevant form and information

Complaint Form

Patient Information re Complaints

Whilst we appreciate that e-mail is an accepted form of correspondence please note that it may not be secure. Queens Road Medical Practice does not take any responsibility for messages sent to and from the practice, which do not reach the intended recipient. The practice will deal with administration issues via e-mail but cannot guarantee the time frame in which your message will be responded to.


We would advise you to contact the Queens Road surgery on telephone number 724184 or Longfrie surgery on 264185 for a timely response.